Privacy Policy

We may collect the following categories of personal and non-personal information:

• Contact details such as name, phone numbers, billing and shipping address, and email ID.
• Payment details processed via secure, RBI-regulated gateways.
• Device information, IP address, browser type, and usage data.
• Preferences and interactions with our website or promotional content.

This Privacy Policy, which may be updated or amended periodically without prior intimation, outlines the types of information collected from users, including personal identification details, contact information, and any related data.

By accessing and using the Website, you acknowledge that you have read, understood, and expressly consent to the terms of this Privacy Policy. If you do not agree with any of the terms, you are advised not to use this Website.

Your continued use of the Website constitutes your unconditional consent to the collection, maintenance, use, processing, and disclosure of your information in accordance with this Privacy Policy.

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."

The term "Personal Information" refers to both Device Information and Order Information collected from you when you use our services, visit our website, or interact with our customer support.

Alokit Gems & Jewels processes personal data in accordance with the Digital Personal Data Protection Act, 2023.

Users have the following rights:

• Access their personal data.
• Request correction or deletion.
• Withdraw consent for processing by contacting contact@alokit.co.

Data shall be retained only for as long as necessary for providing services or as required by law.

Personal data may be transferred and processed in jurisdictions outside India where the Company or its service providers operate, subject to appropriate contractual safeguards ensuring confidentiality and lawful processing.

We use cookies and similar technologies for analytics, user experience enhancement, and security. To provide a personalized and high-quality experience, we may use cookies and similar technologies that automatically collect certain information from your browser or device.

We use the Order Information we collect generally to fulfill any orders placed through the Website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Additionally, we may use this information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• Send you information, updates, or advertisements related to our products or services according to your preferences.

We may employ third-party entities and individuals to facilitate our services, including maintenance, analysis, audit, marketing, and development. These third parties have limited access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

By subscribing to our newsletter, you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about new releases, new information, or company updates. Subscription is not mandatory.

When you place an order through the Site, we will retain your Order Information in our records for the purpose of processing and fulfilling your order, unless and until you request us to delete such information.

We employ industry-standard encryption and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

In compliance with the Information Technology Rules, 2021 and the Digital Personal Data Protection Act, 2023, Alokit Gems & Jewels has appointed a Grievance Officer to address concerns.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.